Frequently Asked Questions
Everything you need to know about our high-quality prosthetic solutions.
What is the typical shipping time for prosthetic orders?
Standard shipping usually takes 5-7 business days, while custom-fitted orders may require 10-14 business days for final adjustments and delivery.
Do you offer a warranty on your products?
Yes, all MorMeProsthetics components come with a standard 12-month manufacturer warranty covering material defects and structural integrity.
What is your return policy for prosthetic accessories?
Unopened and unused accessories can be returned within 30 days of purchase. For hygiene reasons, liners and sleeves cannot be returned once the packaging is opened.
How do I ensure I am ordering the correct size?
We provide detailed measurement guides on every product page. We highly recommend consulting with your clinical prosthetist before finalizing an order to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and specialized healthcare financing options to help make your purchase more manageable.
Are your products compatible with other major prosthetic brands?
Most of our components use industry-standard pyramid adapters, making them compatible with a wide range of existing prosthetic systems.