Returns & Exchanges

At MorMeProsthetics, we stand behind the quality of our medical-grade gear and offer a 30-day window for returns or exchanges on all eligible items. To ensure the safety and hygiene of our community, returned products must be in their original, unopened packaging with all security seals intact.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the specific order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxing, ensuring the RMA number is clearly written on the outside of the package.

• 3.
  Ship to Facility

  Drop off your package at any authorized courier location using the prepaid shipping label provided via your email.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the product's integrity, your refund or exchange will be processed within 5-7 business days.